Revocation Right for Consumers

(A “consumer” is any natural person who concludes a legal transaction which, to an overwhelming extent, cannot be attributed to either their commercial or independent professional activities.)

Instructions for Revocation

Revocation Right:

You have the right to revoke this contract within 14 days without specifying any reasons. The revocation period is 14 days with effect from the day:

  • on which you or a third party nominated by you, which is not the carrier, took possession of the products, provided you ordered one or more products within the scope of a standard order and these are delivered uniformly.

How to Exercise the Revocation Right:

To revoke this contract, you must inform us (International Electronic Trade - SearchBuy e.U., Landgutgasse 45/17, 1100 Vienna, Telephone: +43660 7766 160, Email: info@zenfantasy.com) via a clear declaration (e.g., letter, email). You may use the attached model withdrawal form, but it is not mandatory.

You can also fill out the revocation form electronically on our website (www.handy-tuning.com). We will send confirmation of receipt of the cancellation (e.g., via email) immediately.

To meet the revocation deadline, it is sufficient to send your communication regarding your exercise of the right of revocation before the revocation period expires.

Consequences of Revocation:

If you revoke this contract, we will refund all payments received from you, including delivery costs (except for any additional costs incurred from your choosing a delivery method other than the most economical standard delivery offered by us), immediately and no later than 14 days after receiving the revocation notice. Refunds will be made using the same payment method you used for the original transaction unless otherwise agreed; no fees will be charged for this repayment.

We may withhold the reimbursement until we have received the products back or until you provide proof that you have returned the goods, whichever occurs first.

Product Return:

You must return the products to us at International Electronic Trade - SearchBuy e.U., Haideäckerstrasse 1 / Top EG, Warehouse for returns immediately and in any event no later than 14 days from the day you communicate your revocation. You bear the direct costs of returning the goods.

You are only liable for any diminished value of the products resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the products.

Exclusions or Expiry of the Right of Revocation:

The revocation right does not apply to contracts for:

  • Products that are not prefabricated or are custom-made for the consumer.
  • Perishable goods or products with a short expiry date.
  • Alcoholic beverages where prices fluctuate based on market conditions.
  • Newspapers, periodicals, or magazines (except subscription contracts).

The revocation right expires early for contracts concerning sealed products unfit for return due to health protection or hygiene reasons if the seal is broken after delivery.

Specimen Revocation Form:

(If you wish to revoke the contract, please fill out this form and return it to us.)

To: International Electronic Trade - SearchBuy e.U., Landgutgasse 45/17, 1100 Vienna

Email: info@zenfantasy.com

I/we (*) hereby revoke the contract concluded by me/us (*) regarding the purchase of the following products (*)/the provision of the following service (*).

Ordered on (*)/received on (*):

Name of the consumer(s):

Address of the consumer(s):

Signature of the consumer(s) (only if this form is notified on paper):

Date:

(*) Cross out the incorrect option.

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