Standard Business Terms and Customer Information

I. Standard Business Terms

§ 1 Basic Provisions

(1) The following business terms are applicable to all the contracts, which you conclude with us as a supplier (International Electronic Trade - SearchBuy e.U.) via the zenfantasy.com website. Unless otherwise agreed upon, the inclusion of your own conditions is ruled out.

(2) A ‘consumer’ in the sense of the following regulations is every natural person who concludes a legal transaction which, to an overwhelming extent, cannot be attributed to either his commercial or independent professional activities...

§ 2 Conclusion of the Contract

(1) The subject-matter of the contract is the selling of products.

(2) As soon as you place the respective product on our website, we shall submit to you a binding offer to conclude a contract via the online shopping cart system under the conditions specified in the item description...

§ 3 Special Agreements Related to the Offered Payment Methods

(1) ...

§ 4 Right of Retention, Reservation of Proprietary Rights

(1) You can only exercise a right of retention if the situation in question involves claims arising from the same contractual relationship...

§ 5 Warranty

(1) The statutory warranty rights are applicable...

§ 6 Choice of Law, Place of Fulfilment, Jurisdiction

(1) German law shall apply...

II. Customer Information

1. Identity of the Seller

International Electronic Trade - SearchBuy e.U.
Landgutgasse 45/17
1100 Wien
Austria
Telephone: +43660 7766 160
E-Mail: info@zenfantasy.com

Alternative dispute resolution: The European Commission provides a platform for the out-of-court resolution of disputes (ODR platform), which can be viewed under https://ec.europa.eu/odr.

We are neither willing nor obliged to participate in dispute resolution proceedings before consumer arbitration boards.

2. Information Regarding the Conclusion of the Contract

The technical steps associated with the conclusion of the contract, the contract conclusion itself and the correction options are executed in accordance with the regulations "conclusion of the contract" in our standard business terms (part I.).

3. Contractual Language, Saving the Text of the Contract

3.1 Contract language shall be English.

3.2 The complete text of the contract is not saved with us...

4. Codes of Conduct

4.1 We are voluntarily subject to the Käufersiegel quality criteria of Händlerbund Management AG...

5. Main Features of the Product or Service

The key features of the goods and/or services can be found in the respective quote.

6. Prices and Payment Arrangements

6.1 The prices mentioned in the respective offers represent total prices, as do the shipping costs...

7. Delivery Conditions

7.1 The delivery conditions, delivery date and existing supply restrictions, if applicable, can be found by clicking the appropriate button on our website or in the respective quote.

8. Statutory Warranty Right

Liability for defects is governed by the “Warranty” provisions in our General Terms and Conditions of Business (Part I).

These SBTs and customer details were created by the lawyers specializing in IT law who work for the Händlerbund, and are constantly checked for legal conformity...

Last update: 29.11.2023